About Printing

Fine Art printing is the term used to refer to professional photographs being printed on very high quality paper. This designation, which is by no means a label, meets certain quality criteria, with regard to the paper in particular.

Each print is carefully crafted using one of the most beautiful and high quality papers on the market, Hahnemühle Photo Rag®.

To learn more about printing you can visit The Print Space.

All artworks are prints only, so therefore you can choose frames of your choice.

In addition, each print include a 5cm – 2″ fine art paper border so you can choose how to trim and frame the piece yourself.

A lot of places sell photo frames (Eg Ikea) or you can get custom framing by visiting a local photo framing shop. (Yelp or Google search). There are plenty of places that offer such services in almost every city.

We strive for a high degree of image accuracy. However, in some cases, the visual representation may be approximate, or prints may vary.

About Shipping

All printing and shipping is handled by The Print Space in London. Prints will be shipped worldwide from their UK or Germany studios depending on your location

Orders usually ship out within 72-hours of your purchase, and will usually arrive within 5-10 working days.

Prints are shipped in either a reinforced tube or crumble proof packaging to ensure safe delivery.

Yes! We ship art prints worldwide for free.

I’m proud to say that my prints are sustainably packaged and carbon neutral from end-to-end. This was only made possible by the amazing efforts of my print studio partner The Print Space, who have worked incredibly hard to carefully inspect every stage of their printing and shipping process. Read more about their sustainability measures here.

No, unfortunately we must ship to physical addresses. However we are more than happy to deliver to your company or work address too.

About Ordering

PayPal, Stripe (AMEX, Mastercard, Visa)

You’ll have two payment options at check out, PayPal and Stripe.

Both use a secure 256 bit encryption service. We all know PayPal, so if you have an account that will be the quickest checkout method.

If you’d like to pay directly with a credit card, Stripe is the best solution for you. It has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. It is the most stringent level of certification available in the payments industry. To accomplish this, them use the best-in-class security tools and practices to maintain a high level of security.

If you realise a mistake has been made during the checkout process, please contact us immediately. Unfortunately we cannot make any changes to your order once it’s being fulfilled at one of our printing pacilities. Usually we will have about 24 hours to correct mistakes and make adjustments.

Yes we do! Please contact us using the contact form, and tell us more about it.

We try our best to respond within 24 hours.

About Returns & Refund

Oh no! Hopefully this will never happen, but if the product has been damaged in shipping, please send us photo verification of the damaged goods to info@andreacaruso.it.

We’ll gladly send a replacement at no cost to you. You do not need to send the original parcel back.

We want you to be stoked with your purchase, so if you’re not, let us know. Please contact us if you have any problems with your order. Please contact us within 3 days of delivery.

Gift Cards

Yes, provided there is still a balance remaining on the card.

Yes, gift cards are a form of payment.

No. Gift cards are equivalent to money, so therefore they cannot be discounted.

No. The gift cards do not have an expire date, however please note that they are non-refundable once purchased.