About prints

Lustre prints are made on Epson Premium 260g photographic paper. It has a slight gloss and a matte finish, providing you with a highly saturated and detailed look with a very low reflections.

Matte prints are made on high quality 230g photographic paper. It has more of a texture than lustre with a very smooth surface and low contrasts.

It’s A Hard Question To Answer Because It All Comes Down To Your Personal Preference. Most Of Our Customers Choose Lustre Because It Is A Beautiful Marriage Of Matte And Glossy, the Lustre Finish Brings The Best Of Both Worlds, And It Looks Amazing Especially If You’re Going To Frame It Behind A Glass. Some People Prefer Matte Because It Has More Textured Surface And Not As Reflective As Glossy Paper.

Most Of Our Prints Come In 30x40cm, 50x70cm, 70x100cm but there are many more sizes on request.

These Are True Sizes, Edge To Edge, Which Means You Can Either Frame Them As They Are, Or Add White Borders To Make The Overall Frames Bigger.

All Artworks Sold On andreacaruso.it Are Prints Only, So Therefore You Can Choose Frames Of Your Choice.

A Lot Of Places Sell Photo Frames (Eg Ikea) Or You Can Get Custom Framing By Visiting A Local Photo Framing Shop. (Yelp Or Google Search). There Are Plenty Of Places That Offer Such Services In Almost Every City.

We Strive For A High Degree Of Image Accuracy. However, In Some Cases, The Visual Representation May Be Approximate, Or Prints May Vary.

About Shipping

From 5 to 14 business days, depends on your country. Every print is produced and shipped from Sicily.

Prints Are Carefully Rolled, And Shipped In Kraft Tube Boxes. You Will Receive A Tracking Number Once It’s Been Shipped.

No, Unfortunately We Must Ship To Physical Addresses. However We’re More Than Happy To Deliver To Your Company Or Work Address Too.

About Fine Art

Fine Art printing is the term used to refer to professional photographs being printed on very high quality paper. This designation, which is by no means a label, meets certain quality criteria, with regard to the paper in particular.

The difference lies in the composition of the paper itself. The Fine Art Paper is composed of natural fibers and not artificially bleached ensuring the photos stand the test of time.

This very high quality paper ensures that images are shown off in their best light, emphasizing the composition of the image, while providing the ideal support for intense colors and marked contrasts.

LUSTRE prints are made on Hahnemuhle 325g Fine Art paper. The exquisite surface texture gives the paper a delicate feel while at the same time lending it an artistic note. In combination with the high-gloss inkjet premium coating, it produces stunning print results with outstanding reproduction of color and detail, deep blacks and perfect contrasts.

MATTE prints are made on Hahnemuhle 310g Fine Art paper. The lightly defined felt structure and characteristic soft feel gives every print an incredible depth and three-dimensional appearance. Combined with the matt premium inkjet coating, this produces impressive prints boasting vivid colours, deep blacks and extraordinary reproduction of detail. The bright white of the paper also creates particularly brilliant results for high contrast images.

About Ordering

PayPal, Stripe (AMEX, Mastercard, Visa)

If You Realise A Mistake Has Been Made During The Checkout Process, Please Contact Us Immediately. Unfortunately We Cannot Make Any Changes To Your Order Once It’s Being Fulfilled At One Of Our Printing Facilities. Usually We Will Have about 24 Hours To Correct Mistakes And Make Adjustments.

Yes We Do! Please Contact Us Using The Contact Form, And Tell Us More Eg Your Location, Which Print (Url), Preferred Size Etc

We Try Our Best To Respond Within 24 Hours.

About Returns & Refund

Oh No! Hopefully This Will Never Happen, But If The Product Is Damaged In The Mail, Please Send Us Photo Verification Of The Damaged Goods To *SUPPORT EMAIL* , Then We’ll Gladly Send A Replacement At No Cost To You. You Do Not Need To Send The Original Parcel Back.

We want you to be stoked with your purchase, so if you’re not, let us know. Please contact us if you have any problems with your order. Please contact us within 3 days of delivery.

Gift Cards

Yes, provided there is still a balance remaining on the card.

Yes, gift cards are a form of payment.

No. Gift cards are equivalent to money, so therefore they cannot be discounted.

No. The gift cards do not have an expire date, however please note that they are non-refundable once purchased.